Contact Details and Resources (Palliative Care)

Review in progress

Disclaimer: The guidance contains helpful primary care information for management of referrals and up to date referral criteria. These guidelines are locality specific to best reflect local services. This guidance does not override or replace the individual responsibility of healthcare and social care professionals involved in the delivery of care to make informed professional judgements appropriate to the circumstances of the individual.

Wakefield CCG

Eligibility for referral to specialist palliative care services (including inpatient, community, day hospice or outpatient service provision) is based on patient need not diagnosis:

  • The patient has active, progressive and usually advanced disease for which the prognosis is limited (although this may be several years) and the focus of care is quality of life.
  • The patient has unresolved complex needs that cannot be met by the caring team. These needs may be physical, psychological, social and /or spiritual. Examples may include complicated symptoms, difficult family situations, or ethical issues regarding treatment decisions.
  • Patients who meet the above criteria may be admitted to any part of the specialist palliative care service as required.
MYHT Community Specialist Palliative care team
  • 01924 543 801
  • Hours of work: Monday to Friday 9am to 5pm
  • Covers: Wakefield and Pontefract districts
  • An eConsultation request can also be sent via SystmOne.
  • Can be contacted for telephone advice on the above number during working hours.
  • Out of hours advice can be accessed via the Palliative care Consultant on call via the MYHT switchboard on 0844 811 8110 or 01924 541 000
  • Referrals:
    • Referral forms can be found at GP surgeries or a supply requested on the number above. A copy can also be found here
    • An electronic referral can also be made via the EPaCCs template on SystmOne
    • A written letter of referral from a healthcare professional is also accepted
    • Referrals can also be made to the Palliative care Consultant outpatient clinic at Pinderfields General Hospital (Thursday mornings) and Pontefract General Infirmary (Friday mornings) via the above methods
Wakefield Hospice
  • 01924 331 400 (all contacts)
  • 24 hour help line for patients, carers and health professionals wanting advice and support
  • Inpatient admissions are accepted 24 hours a day, depending on bed availability and clinical need
  • Monday-Friday 9:30am-4:30pm: Telephone referrals through the senior nurse via the above number.
  • A referral form can also be found on the hospice website or here
  • Out of hours: Telephone referrals via the Palliative care Consultant on call via the above number
  • Inpatient services offered:
    • Holistic symptom management with a multi professional team supporting patient centred palliative rehab and discharge
    • End of life care
    • Psychological and spiritual support
    • Blood transfusion (where clinically indicated and appropriate)
    • Bisphosphonate infusion (for treatment of hypercalcaemia only)
    • Please note we do not provide respite or a long term place of care.
    • Day Therapy: Offered as a 'drop in' on Tuesdays 9.15am - 3.30pm and Wednesdays 1pm – 7pm. No formal referral is needed but can be contacted on the above number or via dtu@wakefieldhospice.co.uk
Prince of Wales Hospice (Pontefract)
  • 01977 708 868 (all contacts)
  • 24 hour help line for patients, carers and health professionals wanting advice and support
  • Inpatient admissions are accepted 24 hours a day, depending on bed availability and clinical need
  • Monday-Friday 9am-5pm: Telephone referrals through the senior nurse via the above number.
  • Out of hours: Telephone referrals via the Palliative care Consultant on call via the above number
  • Inpatient services offered:
    • Holistic symptom management with a multi professional team supporting patient centred palliative rehab and discharge
    • End of life care
    • Psychological and spiritual support
    • Blood transfusion (where clinically indicated and appropriate)
    • Bisphosphonate infusion (for treatment of hypercalcaemia only).
    • Please note we do not provide respite or a long term place of care.
  • Day Therapy: Offered as a 12 week programme, with both symptom management and social support, on a Monday and Tuesday. Bisphosphonate treatment is also available for appropriate patients. A day therapy outreach programme is also run in Badsworth and Airedale, Castleford (Wednesday and Friday). This is primarily for socialisation and peer support. Referral can be made by GP, CNS, district nurse or hospital consultant via the district wide referral form. This can be found at GP surgeries, on the hospice website or here
  • The Prince of Wales Hospice run a regular lymphoedema clinic. Referrals can be made using the referral form found here [Link to document in documents section] or on their website
Pinderfields General Hospital Specialist Palliative care team
  • 01924 543 801
  • Hours of work: Monday to Friday 9am to 5pm
  • Can be contacted for telephone advice on the above number during working hours.
  • Out of hours advice can be accessed via the Palliative care Consultant on call via the MYHT switchboard on 0844 811 8110 or 01924 541 000
  • Referrals - An electronic referral can be made via the ICE order comms system
Pontefract General Infirmary Specialist Palliative care team
  • 01924 543 801
  • Hours of work: Monday to Friday 9am to 5pm
  • Can be contacted for telephone advice on the above number during working hours.
  • Out of hours advice can be accessed via the Palliative care Consultant on call via the MYHT switchboard on 0844 811 8110 or 01924 541 000
  • Referrals - An electronic referral can be made via the ICE order comms system

North Kirklees CCG

Common eligibility criteria were agreed in 2000 by all providers of SPC (specialist palliative care) working in Calderdale and Kirklees in order to ensure equity of access. The criteria reflects those adopted by other SPC services across the country and was incorporated into the new service agreement with Kirkwood on April 2015.

  • There are three elements to the common eligibility criteria:
    • Patients should have active, progressive and potentially life-threatening illness
    • Patients should have unresolved, complex needs that cannot be met by the current caring team, or it is anticipated that the patient will develop such needs in the near future. These needs may be psychological, social, spiritual or physical
    • Patients must have been recently assessed by a member of a SPC team
Kirkwood Hospice
  • 01484 557900 (reception for inpatient unit and all other services)
  • 01484 557906 (community team direct dial)
  • 01484 557908 (psychological support direct dial)
  • Kirkwood maintains a 24 hour advice line for professionals and patient use on 01484 557910.
  • General advice and referral to hospice services can also be obtained via the website
  • Inpatient admissions are accepted 24 hours a day 7 days per week, depending on bed availability and clinical need
  • We run a flexible service centred around patient or carer need, which will primarily be based in the community
  • All referrals or requests for admission are co-ordinated through the community CNS team in normal working hours or advice line outside these hours
  • Out of hours consultant advice is available via the advice line (01484 557910)
  • Inpatient services offered:
    • Multidisciplinary patient centred care for patients with life limiting illness. Referrals may be accepted for physical, psychological, spiritual, social support or a combination of these issues.
    • Kirkwood can provide both a rehabilitative symptom management approach or end of life care, dependent upon stage of illness
    • Kirkwood can provide blood or bisphosphonate transfusion support on a named patient basis
    • Please note we do not provide respite or a long term place of care
  • Community CNS team: The community CNS provide support and advice for Kirklees patients and their carers at home. They access consultant advice as appropriate and co-ordinate admissions to the inpatient unit. Usual working hours are 0830 to 1630 Monday to Friday
  • Referrals can be received by:
    • Telephone (01484) 557906
    • E-referral via EPaCCS on SystmOne
    • Written referral - forms available here on EPaCCS or via the website
  • Family care team: The family care team provide pre- and post-bereavement psychological services for patients and their families, including children, and can involve group or individual work. They can be contacted via direct dial on 01484 557908.
  • Support and Therapy Centre (S&TC): The S&TC provides day therapy services for patients and their carers with an emphasis on maintaining quality of life. The hospice provides a range of special interest self-management groups for non-cancer patients, non-disease specific therapies such as fatigue management, keeping active physio-led groups and other multidisciplinary activity based groups. Every Thursday there is a consultant led outpatient clinic. We advise patients and carers attend our drop-in sessions, where no appointment is needed, every Wednesday, Thursday or Friday 0900-1700 where a member of staff can help triage the person to the right service for them. Formal telephone referrals for day therapy services can be received by contacting the hospice main reception on 01484 557900.
Huddersfield Royal Infirmary Specialist Palliative care team
  • Telephone number 01484 342965
  • Hours of work: 0900 - 1700
  • Can be contacted for telephone advice on the above number or asking for the hospital palliative care team through hospital switchboard on 01484 342000.
  • Out of hours advice can be accessed via the Palliative care Consultant on call via HRI switchboard on 01484 342 000
  • Referrals: Can be made using forms located on each ward, or by contacting the team who can take down the relevant details
Dewsbury District Hospital Specialist Palliative care team
  • 01924 543 801
  • Hours of work: Monday to Friday 9am to 5pm
  • Can be contacted for telephone advice on the above number during working hours.
  • Out of hours advice can be accessed via the Palliative care Consultant on call via the MYHT switchboard on 0844 811 8110 or 01924 541 000
  • Referrals - An electronic referral can be made via the ICE order comms system
Rosewood Day Centre: Dewsbury District Hospital
  • 01924 512 039
  • A drop in service is run on a Monday, 10am to 4pm. Patients or carers affected by an advanced life limiting condition can drop in for support or advice.
  • A 12 week placement on a Tuesday, Wednesday or Friday, from 10am to 3pm
  • Patients self-refer (by contacting the centre) or can be referred via their GP, CNS, consultant or district nurse using the district wide referral form. This can be found at GP surgeries or here


Supporting Information

Public Health/Self Care

Evidence/Supporting Informtation

Useful Links

Hospice information
Other

Assurance & Governance

  • This guidance was developed on: 07.2017
  • This guidance was ratified by: The OSCAR Assurance Group
  • Date ratified: 08. 2017
  • Publication Date: 08. 2017
  • Review Date: 07.2019
  • Ref No: PL7 - 07.2017
Any feedback or suggestions to improve this guidance should be sent to: oscaradmin@this.nhs.uk
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